Help

 Search

Click on the Search button above. In the appropriate fields, enter the Artist Surname (or Group Name) or Record Name (or both) that is associated with what you are looking for. The more specific you are, the more quickly you will find the item, eg entering Beatles would find a listing of all Beatles records in stock, whereas Abbey Road would only find the much smaller number of Abbey Road titles. It may be helpful to also enter the Record Type, e.g. LP or 45, as well as the Record Name. You can also choose to search only certain categories or to search the entire database. You can even limit the maximum price of items selected. For more information on any chosen record, double click on the title. Simply click on the "add to cart" button to start the checkout process detailed below.

One important tip: Don't enter unnecessary words in the search, eg searching for The Beatles yields no results whereas just searching for Beatles gets 7 pages!

Checkout and Payment

If you are happy with an item, click on the 'add to cart' button. This will automatically take you to your shopping cart. To continue shopping, click on the 'continue shopping' button or click on the 'checkout' button if you are ready to make your purchase. If you decide you do not want to buy a particular item, you can click the dustbin image on the right hand side. This item will be removed from your shopping cart.

On clicking the checkout button, you can choose to have your customer details remembered by selecting the appropriate option button. You will be asked to complete your personal details for the purpose of payment processing and delivery. Some fields are obligatory and others optional. This can speed up future purchases from our site.

You will next be asked to choose your preferred payment method. If you wish to buy using a credit card or debit card, please choose the PayPal option (preferred) and carry on. If you wish to pay by cheque or other methods, use the Cheque / Money order option and send it to the address shown. We can accept cheques drawn on a UK bank, postal orders and cash in Sterling and Euros. (Please note that if cash is to be sent, then for your own security, please send by Royal Mail Special Delivery or International Signed-For.). We apologise for the American spelling of "check" instead of "cheque" used in the software of this system, for which we are unable to override.

Postage Rates & Shipping Charges

Postage Rates & Shipping Charges are calculated automatically and are shown below. If you order 3 or more items and have them delivered in the UK, postage is completely free. For Europe and the Rest of the World the following shipping rates apply up to and including 6 records. If you order 7 or more records, then you are only charged for a maximum of 6 records. All Overseas orders are sent by Airmail.

Packaging

Each item is carefully cleaned, returned to its sleeve and placed in a clean polythene cover together with a letter detailing the transaction. It is then sandwiched between protective layers of cardboard stiffeners and placed in a robust professional mailing envelope before posting. Fragile stickers are used and the return address is also shown in case of non-delivery and the need to return to sender.

Delivery

We aim to dispatch all orders within 2-3 days of payment. Sometimes it is even sooner.

Returns

We are happy to offer a 'no quibble refund' to customers returning purchases to us, in the condition in which they were sent, within 14 days of purchase. Items must be returned within the original packaging, complete with the polythene protective sleeve and two stiffeners. Please let us know via the 'contact' page if you are intending to return goods or if you have a query about this. Customer satisfaction is of the utmost importance to us!